They were so great! I drove to work but then my car wouldn't start again. They were quick to suggest a tow truck driver who picked me up promptly and took me to C&G. He was very polite and enjoyable while I rode with him to the shop. Once at C&G, they got information about my SUV's extended warranty and didn't charge me a DIME; it was all covered even though the policy is from out of state and purchased at a dealership. Overall, everyone I interacted from start to finish was professional, polite, and knowledgeable. The shop is so close to my work I may never go back to a dealership again!